Privacy policy.

Last updated: November 11, 2026

This policy covers the Camelot Kennels website. It describes exactly what the site collects and what happens to it. This website never sees or stores payment card numbers — where card payment is offered, card details go directly to our payment provider (see “Card payments” below).

What we collect

You only give us information when you choose to submit one of the site’s forms:

• Booking request form: your name, a phone number for callback, an optional email address for confirmation, the service you want (boarding or daycare), the number of dogs and their names, dropoff and pickup dates and times, an optional notes field (for example feeding routine or training interest), and whether you ticked the optional box consenting to text-message updates.
• Testimonial form: your name and the testimonial text you write. Testimonials are held for review and only published after Camelot approves them.
• Photo sharing form (gallery): your name, the photo you upload, and an optional caption. Shared photos are held for review and only published after Camelot approves them.
• Vaccine records: if you provide vaccine records for your dog, the record details (vaccine, expiration date, and any uploaded record file) are kept with your dog’s information so George can review them. A date on a record is never treated as automatic medical approval.

Card payments

When online card payment of the booking deposit is offered on this website, it is handled by FluidPay, our payment gateway, with Payroc as the card processor. The card form on the checkout step is loaded from and operated by FluidPay: your card number, expiry date, and security code are entered directly into FluidPay’s secure form and go straight to FluidPay — they never pass through or get stored on this website or its servers. What we keep is only the payment outcome: the amount, the date, the card brand and last four digits (for example “Visa ending 1234”), and FluidPay’s transaction reference, so Camelot can match the deposit to your booking and issue refunds under the Refund & Cancellation Policy. If online card payment is not currently enabled, no card information of any kind is collected on this site.

How we use it

• To review and confirm your booking request — George personally reviews every request and will call or email you to confirm.
• To send a booking-request receipt and a booking confirmation to the email address you give (only if you provide one — phone-only booking works too).
• To track that your dog’s required vaccines are current at dropoff, and to draft reminder notifications when a vaccine is close to expiring. Text-message reminders are only ever prepared for customers who ticked the SMS consent box, and texting is not active yet — nothing is sent today.
• To publish testimonials and shared photos, only after review and approval.

We do not sell your information. The site has no advertising and no third-party analytics or tracking scripts.

Where it is stored

• Form submissions are stored in the website’s own database, hosted on Cloudflare’s infrastructure (the same platform that serves this website).
• Booking emails are delivered through Resend, an email delivery service, when email sending is enabled. On this staging preview, email sending is disabled: messages are recorded by the system but nothing is sent.
• The public website sets no cookies. The admin area (used by Camelot staff) keeps a sign-in session token in the staff member’s own browser for the duration of their session.

Vaccine records are kept while they are valid and removed once they expire. [CONFIRM WITH OWNER: how long booking records, testimonials, and photos are kept before deletion — no rule is on record yet]

Text messages

The SMS consent box on the booking form is optional and unchecked by default — leave it unchecked if you prefer calls only. If you tick it, booking updates and reminders would go only to the phone number you gave, message/data rates may apply, and you can opt out any time by replying STOP. Texting is not active yet in this build; no text messages are being sent.

Seeing, correcting, or deleting your information

Call Camelot Kennels at (209) 800-9373, or visit us at 20255 CA-88, Clements, CA 95227, and we will look up what we have for you, correct it, or delete it.

Changes to this policy

If this policy changes, the new version will be posted on this page with an updated date.

Who we are

Camelot Kennels · 20255 CA-88, Clements, CA 95227 · (209) 800-9373